Shipping policy
Shipping Policy – FAUJJAAN (India)
Fateh Ji!
Once you place an order with Faujjaan, you officially become a part of our fauj, and we ensure your parcel reaches you safely and swiftly.
Shipping Partner
All domestic shipments within India are handled by our trusted delivery partner:
Delhivery
Processing Time
• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Once dispatched, delivery usually takes:
• Standard Delivery: 4–9 business days (PAN India)
• Remote or difficult locations may require additional time.
Shipping Charges
• Standard Delivery: FREE – shipping cost is included in the product MRP.
• Express / Premium Delivery (if selected): Additional charges apply, calculated at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking link and AWB number via email/SMS/WhatsApp to track your shipment through Delhivery.
Address & Delivery Issues
• Please provide a complete and accurate address and contact number.
• If a delivery attempt fails due to incorrect details or unavailability, a re-delivery may be scheduled by Delhivery.
• Any return-to-origin (RTO) due to incorrect information may incur additional charges.
Damaged or Lost Packages
We ensure secure packaging. However, if your package arrives damaged or does not arrive:
• Contact us within 48 hours of delivery attempt
• Provide unboxing video/photos for faster resolution
We will assist in coordinating with Delhivery to resolve the issue.
Order Cancellation After Dispatch
Once the order has been shipped, it cannot be cancelled.
Contact
For shipping-related queries:
faujjaan.in@gmail.com