To track your order, go to Customer Care → Track Your Order on our website. Enter the email address used to place your order to view your order status and tracking details.

Orders are processed within 1–3 business days after payment confirmation. Orders placed during a booking period will be dispatched sequentially after the booking period closes.

Delivery time depends on your destination and the shipping service used. Once dispatched, standard delivery across PAN India usually takes 4–9 business days and 8–14 business days for international orders. Your tracking details will provide the latest shipment status once dispatched.

Yes, Faujjaan offers international shipping to available destinations. If you need help with a specific country, please contact us before placing your order.

We currently ship to Australia, Austria, Belgium, Canada, France, Germany, Greece, Hong Kong, India, Italy, Malaysia, Mauritius, Netherlands, New Zealand, Portugal, Singapore, Spain, the United Kingdom, the United Arab Emirates, and the United States.

Please check your tracking information first. If the shipment has not updated or you need further assistance, contact our customer-care team with your order details.

Please check with others at your delivery address and the carrier first. If you still cannot locate the package, contact us with your order and tracking details.

Contact us as soon as possible after placing your order. Address changes may not be possible once the order has entered processing or dispatch.

Refer to the size chart available on the relevant product page and compare the measurements with a garment that fits you well to choose the right size.

You can find our Size Chart by clicking the link below. It includes measurements to help you choose the right size before placing your order.

View Size Chart

Fit can vary by product and design. Please check the product description and size chart for the specific item you are interested in.

Turn the garment inside out and wash cold with a mild detergent. Avoid bleach, soaking, scrubbing or harsh chemicals. Do not wring or tumble dry on high heat; air dry in the shade and avoid prolonged direct sunlight.

Returns or replacements are accepted only for products that arrive damaged or defective. The issue must be reported within 48 hours of delivery with a clear, continuous unboxing video showing the unopened package, courier label and damage. Faujjaan currently does not offer size or change-of-mind exchanges. If approved, refunds are processed within 7–10 business days when a replacement is not possible.

No. Faujjaan currently does not offer size or product exchanges. Please check the size chart carefully before placing your order.

Contact us as soon as possible with your order details and clear photos of the product received so we can review the issue and guide you.

If your product arrives damaged or defective, please contact us within 48 hours of delivery with a clear, continuous unboxing video showing the unopened package, courier label, and issue. Our team will review the claim and assist with a replacement or refund, as applicable.

Please contact us as soon as possible. Cancellation may not be possible once an order has entered processing or dispatch.

Approved refunds are processed within 7–10 business days to the original payment method, once the claim has been verified and approved.

We accept major debit/credit cards, UPI, NetBanking and supported digital wallets, including Paytm, Amazon Pay and more. Available payment options will be shown at checkout.

If manual ordering is available for your request, our team can guide you through the process. Please contact us through the available Faujjaan channels.

After a successful order, an order confirmation is sent to the contact details provided during checkout.

You can apply through the “Become an Affiliate” link in our Community section. Submit your details there to apply as a Faujjaan creator.

Creators who are accepted into the program receive access to the relevant Collabs dashboard, where they'll get their affiliate link or code, which they can share to their stories or posts to earn a commission of up to 10%.

Commission is tracked automatically through your Shopify Collabs dashboard, based on sales generated through your assigned creator link or code.

If you have any questions about your order, please feel free to call +91 9041507708 or email us at faujjaan.in@gmail.com. 

Our email team is available every day of the week and responds to all inquiries within 24–48 hours.

If you’d prefer to speak with us by phone, our hours of operation are 9:00 AM to 7:00 PM IST.